Shipping
Please allow up to 5 business days to fulfill and pack all orders placed online.
Fulfillment of orders is subject to availability. If an item you’ve ordered is not currently in stock, the out of item will be refunded in your original form of payment.
Returns
At House of Quail, we take great pride in the quality of our products. We want you to love the items we make and your satisfaction is what matters to us the most. Most items are eligible for return within 30 days of purchase or delivery for a refund of the merchandise value.
Was something not quite right? Received the wrong item? If your order arrived damaged or is missing an item, please email us with your concerns at hello@houseofquail.com or fill out our Inquiry form. Proof of purchase is required for all returns.
Ineligible Items to Return
Final sale items
Monogrammed items
Made-to-Order items
Gift cards
Items damaged through normal wear and tear